Ordering from Sonny's Racing Engines
|The products in this website are intended primarily for some form of racing or high performance, which implies that they will be pushed to severe and unusual limits. Sonny's Automotive Racing has no control over the installation or usage of these items and therefore accepts no responsibility for personal injury or loss of property resulting from their use.|
PLACING AN ORDER:
434-239-1009 - PHONE
434-239-1026 - FAX
352 Training Center Road
Lynchburg, VA 24502
Our sales hours are 8:00 - 5:00 EST Monday through Friday. Most orders can be processed the same day if order is placed by noon. We have daily pick-up service by Federal Express. We also have service by UPS, Old Dominion, FedEx Freight as well as many major trucking companies. Air Freight on large components or complete engines can be arranged as well.
If you wish to FAX or mail-in your order, please include these commonly overlooked items that are necessary for us to fill the order.
- Complete name or business
- Shipping address cannot use P.O. boxes
- Telephone number with area code (daytime)
ALL PRICES ON WEBSITE OR FLIERS ARE SUBJECT TO CHANGE WITHOUT NOTICE
Please call to confirm prices before ordering. We furnish the listed name brand parts whenever possible. However, Sonny's Automotive Racing reserves the right to substitute equal or better parts from the same or different manufacturer where listed parts are unavailable, or at the discretion of Sonny's, performance will be equal or better than use of the listed part. Every reasonable effort will be used to notify the customer of substitutions.
We welcome orders from foreign countries and our knowledgeable sales staff can assist you in making the various shipping arrangements at the best rate possible. We do require pre-payment for these orders.
Sales made in Virginia, or shipped to a Virginia address, are subject to a 5% Virginia sales tax unless the customer has a valid sales tax exemption number for our records at that time.
THE NEXT STEP... The majority or our shipments go out C.O.D. (money order or cashier's check acceptable). Prepayment by cashier check, money order or bank draft is also accepted. For convenience, VISA, and MASTERCARD are accepted for orders under $3,000. For large or custom orders we require a 50% deposit. The deposit can be made by personal or business check providing the payment is received 2 weeks before the order is shipped. Engines and components being picked-up at our facility must have any balance paid by cash or cashier's check unless other arrangements have been made. Items that require drop shipment from the manufacturer must be prepaid.
WHEN YOU GET YOUR ORDER... Inspect the container and contents closely, saving all the original packaging. If you detect damage to your shipment, make a written note of the damage with the delivery person because their company is responsible for and all damages, NOT Sonny's Automotive Racing. If necessary, contact your sales person at Sonny's for further instructions on making a claim.
If the order is short or defective, contact your sales person for assistance and they will make every reasonable effort to correct the problem. The sooner they know about it, the better service we can give to have it corrected.
If you decide to refuse the shipment, the freight portion of the invoice is still your responsibility to pay.
Before making any returns, call your Sonny's sales person for instructions. Items are much easier to exchange, etc. if a copy of the receipt and the factory packaging is included. Custom or special ordered parts are generally non returnable and returns for any refund are subject to a 10% handling charge. Sonny's will help in every way possible to process defective returns, but the ultimate responsibility lies with the manufacturer.